Frequently Asked Questions
What are your shipping costs?
The Checkout Shipping Cost Calculator enables you to determine shipping costs quickly and accurately. It automatically calculates them based on your location, saving you time and ensuring accuracy. Please do not hesitate to contact us if you are having trouble checking out.
Is my country available for shipping?
Our shipping services make it easy to get your order delivered all over the world in a secure and timely manner. We provide guaranteed world-wide shipping with a reliable track record of on-time delivery.
I don’t have my return form, what do I do?
Don't let installation worries stand between you and your new product - our expert team is here to make sure your project is sorted out quickly and efficiently. Contact us and we'll take care of all the details. Give us a shout or send an email.
Will you restock items?
Yes items are restocked, and our restocked items are guaranteed to be of the highest quality, sourced from reliable suppliers and backed by our stringent quality control process. Shop with confidence knowing that you are getting the best available.
What if I don’t receive my product?
Drdadtoronto's store has an ultimate convenience of refund/voucher service, which offers a simple and straightforward investigation process before a refund or voucher is sent in the same amount. Enjoy fast and hassle-free resolutions for your refunds!